Grailbet Cookie Policy

This Grailbet cookie policy explains what cookies are, why our site places them on your device and how you can manage your preferences. We want every visitor in Canada to understand exactly what data a small text file can hold and why it helps our site work the way it should.

Cookies are tiny files a browser stores when you visit a website. They let a site remember choices you made, recognise your device on a return visit and measure how pages perform. None of this involves reading files already on your computer; a cookie only holds what our site chooses to write into it.

What Cookies Do on Our Site

We rely on a handful of cookie categories to keep our site running smoothly and to make each visit faster the next time. Some cookies are strictly necessary, holding session information so a page loads correctly and a form keeps the details you entered. Others are functional, remembering a display preference or a language choice so you are not asked again on every page.

A further category helps us understand how our pages are used in aggregate, without identifying who you are personally. This kind of measurement shows which sections get read and which links get followed, so our site keeps improving where it matters most to visitors browsing from Canada.

Strictly Necessary Cookies

These cookies support core functions such as navigating between pages, keeping a session active while you browse and remembering items in an open form. Without them, parts of our site would reset every time you moved from one page to another, which would make even simple browsing frustrating. We do not offer a way to switch these off selectively, because the site cannot function correctly without them.

Performance and Preference Cookies

Performance cookies tell us which pages are visited most and where a visitor tends to leave the site. Preference cookies remember smaller choices, like whether you collapsed a menu or dismissed a notice. Together they make the experience feel considered rather than generic, tuned loosely to how people actually browse rather than how we assume they will.

Why We Ask for Consent

Canadian privacy expectations mean we give visitors a clear choice before anything beyond strictly necessary cookies is set. When you first land on our site, a notice explains the categories in use and lets you accept or adjust them before continuing. This keeps control with you rather than assuming consent by default.

If you change your mind later, you can return to your browser settings at any point and clear cookies already stored from our site. Doing so simply resets what we remember about your visit; it does not affect your underlying account or any details tied to your login, which are covered separately in our privacy policy.

Cookies and Your Account

Signing in to play relies on a session cookie that confirms you are authenticated as you move between pages. This is part of why secure account access, including steps like identity verification during KYC, depends on cookies functioning normally in your browser. If you want to review how sign-in itself works, our login page covers the process in more detail.

Third-Party Elements

Some pages may load content or scripts from a small number of trusted partners who support analytics or security checks. These parties can set their own cookies under their own terms, separate from the ones we set directly. We choose partners carefully, but we encourage you to review their individual policies if you want the full picture of what they collect.

Cookies, Payments and Mobile Browsing

Whether you reach our site from a desktop browser or a phone, the same cookie categories apply, since the underlying site behaves the same way across devices. If you are curious how browsing on a smaller screen is handled, our mobile casino page explains that experience on its own terms. Cookies do not store banking details; anything related to moving money through our site is covered separately on our payment methods page, which is the right place to look for that subject.

We keep this separation deliberate: a cookie policy should describe data handled by the browser, not restate figures or timings that belong on a dedicated page. That keeps each page focused and lets you find the right answer without wading through unrelated detail.